When it comes to providing adequate care for the users of the health system, it is essential to know the profile of the people who demand health care. People who go to health professionals are increasingly trained and informed, they are more demanding and with the increase in the standard of living and the changes that this produces in the demand for other products and services, it ends up determining a change equally for what you expect to obtain when you...

We agree that to understand a health care organization it is necessary to know its culture, individual and collective styles, leadership, image, principles, etc. It is no less true that in order to understand the reason for the essence of the operation, it is necessary to resort to the general theory of systems, which I would say:...

A health system can be said to be the set of resources made available to the population for the maintenance of health standards or the recovery of the same in the event of loss. The WHO would say that the health systems for their conformation need to be endowed with resources, be they sanitary, personnel or financial....